Privacy Policy -- Terms & Conditions
Schreck Works LLC (“Schreck Works,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, email communications, and SMS messaging.
1. Information We Collect
We may collect the following types of information:
Contact Information
- Name
- Email address
- Phone number
- Company name
- Any information you provide in communications with us
Communication Data
- Email correspondence
- SMS/text message communications
- Customer service inquiries
Website & Analytics Data
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring website
- Interaction with marketing emails (opens, clicks)
We collect this information when you:
- Visit our website
- Contact us by email or phone
- Text our business number
- Subscribe to our newsletter or marketing updates
- Engage with our marketing content
2. How We Use This Information
We use collected information to:
- Communicate with you directly (email, phone, SMS)
- Provide requested services or information
- Send newsletters, marketing communications, and updates (with your consent)
- Schedule meetings and respond to inquiries
- Improve our website and marketing effectiveness
- Maintain business and compliance records
We do not sell, rent, or trade your personal information.
3. SMS Messaging
If you communicate with us via SMS:
- Messages are conversational and person-to-person.
- No automated or bulk messaging is used.
- Message frequency varies.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or contact us at support@schreck.works.
Phone numbers collected for SMS communication are used solely for direct business communication and are not sold or shared with third parties for marketing purposes.
4. Email Communications
We may send:
- Direct 1:1 business communications
- Service-related emails
- Marketing emails and newsletters (if you opt in)
You may unsubscribe from marketing emails at any time by:
- Clicking the “unsubscribe” link in the email, or
- Contacting support@schreck.works.
Even if you unsubscribe from marketing emails, we may still send essential service-related communications.
5. Website Analytics & Marketing Tools
We use standard website analytics and marketing tools to:
- Monitor website performance
- Measure marketing effectiveness
- Understand visitor behavior
- Improve user experience
These tools may use cookies, tracking pixels, or similar technologies. You may control cookies through your browser settings.
Analytics data is used in aggregate form and is not sold.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal or regulatory obligations, resolve disputes, and maintain business records.
7. Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to marketing communications
To make a request, contact: support@schreck.works. We will respond within a reasonable timeframe consistent with applicable laws.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.
9. Third-Party Services
We may use trusted third-party service providers (e.g., email platforms, analytics providers, communication platforms) to operate our business. These providers are required to safeguard personal information and use it only for authorized purposes.
10. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Schreck Works LLC
Email: support@schreck.works
Website: https://schreck.works